Competition and Consumer Law Services

Competition and Consumer Law in Australia is designed to promote fair trading, protect consumers, and ensure businesses operate ethically. Navigating this complex regulatory environment can be challenging, but we can provide the expertise to ensure your business stays compliant while mitigating legal risks.

Our Services Include:

• Compliance with Australian Consumer Law (ACL) – We help your business comply with the Competition and Consumer Act 2010 and Australian Consumer Law, covering areas such as product safety, unfair trade practices, misleading advertising, consumer guarantees, and warranties.
• Advertising and Marketing Advice – We ensure your marketing and advertising strategies comply with the ACL, helping you avoid misleading or deceptive conduct claims, false representations, or unfair advertising practices.
• Anti-Competitive Behaviour – We assist in identifying and preventing anti-competitive practices, such as price-fixing, cartels, or abuse of market power, and advise on how to avoid breaches of competition law.
• Consumer Rights and Dispute Resolution – We provide guidance on consumer rights, including product returns, refunds, and guarantees, and help resolve disputes efficiently, whether through negotiation, mediation, or litigation.
• Mergers, Acquisitions, and Compliance – For businesses involved in mergers, acquisitions, or joint ventures, we advise on compliance with merger control regulations and assist in navigating potential anti-competitive concerns.
• Investigations and Enforcement – If your business is under investigation by the Australian Competition and Consumer Commission (ACCC), we provide legal representation and support, helping to manage disputes and minimise exposure to penalties or sanctions.

Contact us to help your business maintain ethical standards, while protecting your reputation, and ensuring your business remains competitive.

Misleading or Deceptive Conduct Claims and False Representations

Misleading or deceptive conduct and false representations are prohibited under Australian Consumer Law (ACL).  If your business faces allegations or risks of breaching these laws, it is crucial to seek legal advice to protect your reputation and avoid financial penalties.  We can also provide expert guidance if you believe that someone is engaging in misleading or deceptive conduct or making false representations.

Our Services Include:

• Advising on Compliance with the ACL – We help your business understand and comply with the Australian Consumer Law, particularly in relation to advertising, marketing, and business practices, ensuring you don’t inadvertently mislead or deceive consumers.
• Preventing False Representations – We assist in reviewing your communications, contracts, and promotional materials to ensure they do not contain false representations about your products, services, or business practices.
• Defending Allegations of Misleading or Deceptive Conduct and False Representations – If your business is accused of misleading or deceptive conduct and/or making false representations, we provide representation and support throughout the investigation process, including dealing with the Australian Competition and Consumer Commission (ACCC) and other regulators.
• Making a Claim for Misleading or Deceptive Conduct and False Representations – If you are a consumer or competitor who has been harmed by misleading or deceptive conduct and/or false representations, we assist you in making a formal claim. This includes preparing legal action, advising on your rights, and helping you navigate the claims process to seek compensation or other remedies.
• Consumer Complaints and Dispute Resolution – We help resolve consumer complaints relating to false or misleading representations, including negotiating settlements or defending claims in the Federal Court of Australia.
• Risk Management and Training – We help your business identify potential risks of misleading conduct and provide staff training to ensure compliance with advertising, marketing, and promotional practices.

Whether you are defending your business or seeking compensation for harm caused by misleading conduct or false representations, we can guide you through the legal process.